Frequently Asked Questions When Selling Your Home

You may need to purchase an Energy Performance Certificate which we are able to arrange on your behalf and usually costs around £95. You will also need to factor in the legal fees for the conveyancing solicitor; these fees can vary and we can arrange quotes with recommended solicitors on your behalf. The choice of fees with The Norfolk Agents varies depending on which package you choose. Choice of packages can be found in the ‘our fees selling’ section of the website.

We have a fantastic selling track record, saving huge amounts of money for our clients who have taken advantage of our upfront fee of £1,500.00 + VAT. On average we save our clients £3000 per sale compared to a traditional agent. Every estate agent needs to make a profit to stay in business, but we have purposely kept our overheads low, without compromising on service standards to save you money. With the internet at every person’s fingertips, we feel the investment in technology is vital. Click here to see what our customers are saying.

No, we want you to be entirely happy with every aspect of dealing with The Norfolk Agents including the cost of selling your property. The upfront package price of £1,500 + VAT to sell your house is all you will pay if that is the only service you need from us. If you would like us to provide you with any optional services such as accompanied viewings, these can be added whenever you need them at the prices quoted and paid for at the end of our contract with you. If you prefer to pay nothing upfront, we are happy to quote you a 0.95% + VAT percentage fee for our Traditional Service which is only payable upon us selling your house. We also offer a Split Fee option whereby you pay £750 + VAT upfront with a final selling fee of 0.50% + VAT of the sale price paid at completion. If at any point you are unclear about anything please do get in touch. We are here to make your house move as stress free as possible.

Yes, we do. Our location gives us easy access to every part of Norfolk and we have experienced valuers covering the whole of Norfolk, if you do not wish to visit our office we will gladly visit you whenever you need. We’re totally committed to providing the best possible experience to both our house sellers and buyers and we’ve even produced Area Guides for the different parts of Norfolk in case your house buyers are not from our wonderful county.

Absolutely. Often one of the disadvantages of using a corporate estate agent or online agent is that you speak to different people every time you call. Wherever possible, you will always be given a primary contact who will conduct regular updates so we are all aware of the position on your property sale to ensure you get the personal service and attention to detail.

When someone asks to view your property we always qualify them by acquiring personal contact details, clarifying if they have a property to sell, whether it’s under offer, SSTC etc and enquiring as to their financial position and time constraints for moving. When you agree an offer, we will always carry out our customer due-diligence to ensure they have the necessary financial means in place to purchase your property.

In short, yes. Research from Rightmove shows that property listings with a floorplan receive 35% more time spent on, than listing without one. When you instruct The Norfolk Agents to sell your house we provide floorplans for you as standard.

There’s no hard and fast rules. However, having your home up for sale already gives you greater credibility when viewing others. When your home goes under offer with The Norfolk Agents it will put you in a stronger position to view and to start making offers on properties.

EPC stands for Energy Performance Certificate. An EPC is a four-page document which sets out the energy efficiency of a property on a traffic light system of A to G. A being the most efficient. An EPC provides an indication of how much it will cost to heat and power a property. An EPC lasts for 10 years and it is a legal requirement to have one in place to sell your property (unless your property is listed).
The Norfolk Agents can arrange an EPC for you for £95 including VAT.

It depends. Kerb appeal and first impressions are so often a major factor when buyers decide to view a property and a home in good decorative order internally, with clean and tidy outside spaces, may achieve a quicker sale. Ross, Laura or Shane will advise you on how best to stage your home to ensure that you achieve the best price.

If you register with us on our website, leaving as much information as possible about your Norfolk property needs, we will check our database of houses, including those not yet on the market and try our best to find a property to meet your needs. If you prefer not to register on the website we would welcome the opportunity to discuss your requirements personally as we are sure we can help you.