At The Norfolk Agents, we’re delighted when a customer reviews our estate agency and leaves positive feedback. We also are delighted when customers leave constructive feedback – because without having the opportunity to learn from mistakes we cannot improve our service.
So far though, all we’ve received is praise for the way we sell property.
Below are the words of one recently satisfied customer:
“We weren’t entirely sure about moving or the value of our property, but we knew since our children had left home, the place was really too large for the two of us.
Looking online, we spotted The Norfolk Agents, and reading about them made us curious as to what they could do as new estate agents.
We phoned them on Tuesday and the next day, Ross Nicholas came out to talk with us about our property. He wasn’t pushy, he didn’t come with a contract or a camera to force our hand. He talked about what the property would sell for, how much they would charge and his expectations for selling it. There was no pressure to agree there and then, which we liked.
The next day, having slept on it, we decided to put our home on the market. Ross came out again to measure the property, take lovely photos of it and produce a floorplan, It was live on their website the next day.
Now here’s what surprised us – we had three viewings lined up that weekend.
Laura and Ross gave us ideas for presenting the property at its best, which we were grateful for, as they really know their stuff.
By Monday, in under six days, it was under offer.
Ross and Laura didn’t forget about us then, they liaised with us, the buyers and both sets of solicitors to make everything go smoothly and within 8 weeks, we’d moved.
We’d use The Norfolk Agents again if we sell and would recommend them to friends and family.”
If you are thinking of selling your home and would like a free no-obligation valuation of your house in Norfolk please consider The Norfolk Agents when you are compiling your list of estate agents to contact.
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